The managed server product is closely based on the Red Hat Enterprise Linux, version 4.
Software to be updated
RedHat Enterprise Linux Release 4
Kernel 2.6.9 (RHEL Build)
OpenSSH Server 3.9
OpenSSH Client 3.9
S.M.A.R.T. Tools for IDE based systems
OpenManage system – Dell equipment only
Optional supported packages that will be updated if installed
IBM Java j2sdk-1.4.2
PostgreSQL Server 7.4.8
PostgreSQL Client rh-postgresql-7.4.8
MySQL Server 4.1.12
MySQL Client 4.1.12
BIND DNS Caching server 9.2.4
SAMBA Server 3.0.10 (access only provided to other dedicated Pulsant hosted servers)
SAMBA Client 3.0.10
ImageMagick (C/C++/Perl libraries as appropriate)
NFS Server (access only provided to other dedicated Pulsant hosted servers)
Pulsant will automatically apply updated RedHat packages on a periodic basis (currently every 4 hours, except kernels which will be applied manually at a time agreed with the customer), or in response to a published security advisory where necessary.
In the case of a faulty upgrade, the updates will be rolled back.
End user access
The end user shall have full root access to the server, Pulsant will only have root access to be able to login and apply the software updates.