Home > How to configure email clients for Lumison POPboxes

How to configure email clients for Lumison POPboxes

Using Microsoft Outlook Express 6 – configured for IMAPS.

 

1. Open outlook express and from the ‘tools’ menu choose ‘accounts’.

2. In ‘Internet Accounts’ dialogue box press the ‘Add’ button and choose the ‘Mail’ option.

3.Enter your display name and press the ‘Next’ button.

Enter your email address and press the ‘Next’ button.

4.Select ‘IMAP’ for the incoming server type, enter ‘mail.lumison.net’ as both the incoming and outgoing server, then press the ‘Next’ button.
Note that ‘mail.lumison.net’ will only work if you are connected directly to the Lumison network. If you normally connect to us but are travelling you can use authenticated SMTP otherwise please contact your ISP for their SMTP server details.

5.Enter your mailbox account ‘username’ and ‘password’ then press the ‘Next’ button.

6.Press the ‘Finish’ button.

7.In the ‘internet accounts’ dialogue select the ‘mail’ tab, highlight the new account and Press the ‘Properties’ button.

8.Select the ‘advanced’ tab, check ‘This server requires a secure connection’ below ‘Incoming mail (IMAP)’, note that the port number changes to 993, and Press the ‘Apply’ button followed by’OK’.
9.Click the ‘close’ button on the ‘Internet accounts’ dialogue.
10.When asked whether you would like to download folders from the server click ‘YES’.

11.Once downloaded you can select to show/hide the folders as required and then click the ‘OK’ button.


14.The new folders will now appear, note that unlike POP access these folders relate directly to what is currently stored on the mail server.

Using Mozilla Thunderbird – configured for POP3.

Start Thunderbird and click on the ‘Tools’ menu option at the top of the screen and select ‘Account settings’.

TB 1_2

Click ‘Add Account…’ in the bottom left of the resulting screen.

TB 2

Make sure that the ‘Email account’ radio button is selected.

TB 3

Next type in your name as you would like it to appear in people’s inboxes when you send them an email. Underneath this type your email address.

TB 4

Click ‘Next’ and on the following screen make sure that the ‘POP’ radio button is selected. Type ‘mail.lumison.net’ under ‘Incoming Server’ and click ‘Next’ to continue.

TB 5

On the following screen type your Lumison POPbox username.

TB 6

On the next screen type the name by which you would like to refer to this account. This can be whatever you like but defaults to your email address. Other options might include ‘Work’, ‘Office” or ‘Home’ etc.

TB 7

Click ‘Next’ which then brings you to a summary screen. Verify that you have entered the correct settings and click ‘Finish’.

TB 8_1

***********************************************************************************************************************************************************************

IMPORTANT

If you are not using a Lumison internet connection then you will need to change the outgoing server setting. Check with your own ISP as to what the hostname of their outgoing (SMTP) server is and follow the instructions below to add this into your Thunderbird.

Note – if you are not using a Lumison internet connection and still wish to use a Lumison SMTP server please see this article on how to do this.

************************************************************************************************************************************************************************

On the ‘Account Settings’ screen highlight the ‘Outgoing Server (SMTP)’ item in the left-hand pane and click the ‘Edit’ button on the right-hand side.

TB 9

In the resulting screen type a name for the server under ‘Description’ (this can be whatever you like) and then type the SMTP server name that you have obtained from your ISP under ‘Server Name’.

TB 10

Send a test email to yourself to check everything is working properly.

Using Microsoft Outlook 2003 – configured for POP3.

Start up Outlook. Click the ‘Tools’ menu item at the top of the screen and select ‘Email Accounts…’.

O2k3 1

Ensure that the ‘Add a new email account’ radio button is selected and click ‘Next’.

O2k3 2

On the next screen click the ‘POP3′ radio button and click‘Next’.

O2k3 3

On the next screen you need to input quite a lot of information. Start on the left-hand side under ‘User Information’ by typing your name as you would like it to appear in people’s inboxes when you send them an email.

Then enter your email address below this.

Under ‘Logon Information’ type the username of your Lumison POPbox account and then the password beneath this. You can choose to select the ‘Remember password’option or not. If you do not tick this box you will be prompted for the assword every time you logon to check your email (this may be an inconvenience but is more secure). Do not tick the box for ‘Secure Password Authentication’.

Under ‘Server Information’ the Incoming mail server (POP3) should be set to ‘mail.lumison.net’. If you are using a Lumison internet connection then your outgoing server (SMTP) should also be set to ‘mail.lumison.net’. If you are notusing a Lumison internet connection you should use your own ISP’s outgoing mail server(SMTP). For example if your internet is provided by BT then you should contact them and find out what you need to type in the outgoing mail server field. If you are not using a Lumison internet connection and would still like to use a Lumison SMTP server please see this article on how to do this.

For the purposes of this demonstration assume that you are on a internet connection provided by Lumison.

O2k3 4

Click the ‘Test Account Settings’ button to verify you have entered the required information correctly. You should see something like the following:

O2k3 5

Click ‘Nexr’ and then ‘Finish’. That’s the account added to your Outlook now.

If you need to change or check any settings at a later stage you can go to the ‘Tools’ menu item as before and select ‘Email accounts’ and then ‘View or change existing email accounts’. On the following screen highlight ‘mail.lumison.net’ and click the ‘Change’ button on the right-hand side.

O2k3 6

This will take you back to the ‘Internet E-mail Settings’ screen from before. You can also edit further settings by clicking on the ‘More Settings…’ button.

O2k3 7

Here you can edit settings such as ‘Reply-to’ email address, outgoing mail server, SSL and more. You can find articles on using these settings elsewhere in this knwoledge base.

Using Mozilla Thunderbird – switching from POP3 to IMAPS.

To migrate from using POP to IMAPS email collection we recommend that you disable your current POP account configuration and add a new IMAPS account. If your existing account uses global storage, so that mail is stored in the local folders, it should be safe to later remove the POP3 account but as thunderbird can also store mail in a destinct folder we recommend leaving it disabled unless you are sure that you are not going to lose mail. If in doubt back up your existsing mail before proceeding.

 

Open Thunderbird and from the ‘tools’ menu choose ‘account settings’.

.
In the ‘Account settings’ dialogue select ‘server settings’ for your existing POP3 account, uncheck the ‘Check for new messages at startup’, ‘Check for new messages every’ and ‘Automatically download new messages’ checkboxes.

.

In the ‘Account settings’ dialogue click the ‘Add account’ button to open the new account wizard.

In the ‘New account setup’ dialogue check ‘email account’ and press the ‘Next’ button.

.
In the ‘Identity’ dialogue enter your ‘name’ and ‘email address’ then press the ‘Next’ button.

.

In the ‘Server information’ dialogue check ‘IMAP’, Enter ‘mail.lumison.net’ as the incoming server and press the ‘Next’ button.

.

In the ‘Usernames’ dialogue enter your ‘username’ and press the ‘Next’ button.

.

In the ‘Account name’ dialogue enter a name to identify the account and press the ‘Next’ button.

.

You will be presented with a summary of the account settings, press the ‘Finish’ button.
In the ‘Account settings’ dialogue select ‘server settings’, check the ‘SSL’ option under ‘security settings’, note that the port changes to 993 and press the ‘OK’ button.

.
In the ‘Account settings’ dialogue select your new IMAPS account, press the ‘Set as default’ button followed by the ‘OK’ button.

.
You will notice that the new account folders have been created so now press the ‘get mail’ button and enter your password when requested, note that you can use the password manager to store the password if you wish.


The imap folders will now download from the server. Note that this is a copy of what is stored on the server, unlike pop which downloads and deletes the mail.

Using Microsoft Outlook Express 6 – configured for IMAPS.

Open outlook express and from the ‘tools’ menu choose ‘accounts’.


In ‘Internet Accounts’ dialogue box press the ‘Add’ button and choose the ‘Mail’ option.


Enter your display name and press the ‘Next’ button.


Enter your email address and press the ‘Next’ button.


Select ‘IMAP’ for the incoming server type, enter ‘mail.lumison.net’ as both the incoming and outgoing server, then press the ‘Next’ button.
Note that ‘mail.lumison.net’ will only work if you are connected directly to the Lumison network. If you normally connect to us but are travelling you can use authenticated SMTP otherwise please contact your ISP for their SMTP server details.


Enter your mailbox account ‘username’ and ‘password’ then press the ‘Next’ button.


Press the ‘Finish’ button.


In the ‘internet accounts’ dialogue select the ‘mail’ tab, highlight the new account and Press the ‘Properties’ button.


Select the ‘advanced’ tab, check ‘This server requires a secure connection’ below ‘Incoming mail (IMAP)’, note that the port number changes to 993, and Press the ‘Apply’ button followed by’OK’.
Click the ‘close’ button on the ‘Internet accounts’ dialogue.
When asked whether you would like to download folders from the server click ‘YES’.


Once downloaded you can select to show/hide the folders as required and then click the ‘OK’ button.


The new folders will now appear, note that unlike POP access these folders relate directly to what is currently stored on the mail server.

Using Microsoft Outlook Express 6 – switching from POP3 to IMAPS.

To migrate from using POP to IMAPS email collection you will need to remove your current POP account configuration and replace it with a new IMAPS account. The email that has already been downloaded will remain within your existing personal folders located on your computer.

1.
Open outlook express and from the ‘tools’ menu choose ‘accounts’.

 

2.
In ‘Internet Accounts’ dialogue box, select the ‘mail’ tab, Highlight your existing POP3 account and press the ‘Properties’ button.

 

3.
Select the ‘Servers’ tab and check that both the incoming and outgoing mail servers are set to ‘mail.lumison.net’, if not you will need to note the server settings before proceeding, and then press the’Cancel’ button.

 

4.
In ‘Internet Accounts’ dialogue box press the ‘Add’ button and select ‘Mail’.

 

5.
Enter your display name and press the ‘Next’ button.

 

6.
Enter your email address and press the ‘Next’ button.

 

7.
Select ‘IMAP’ for the incoming server type, enter ‘mail.lumison.net’ as both the incoming and outgoing server, then press the ‘Next’ button.
Note that ‘mail.lumison.net’ will only work if you are connected directly to the Pulsant network. Your current outgoing server settings were noted earlier and you should use those settings if you do not connect directly to us.

 

8.
Enter your mailbox account ‘username’ and ‘password’ then press the ‘Next’ button.

 

9.
Press the ‘Finish’ button.

 

10.
In the ‘internet accounts’ dialogue highlight the new account and Press the ‘Properties’ button.

 

11.
Select the ‘advanced’ tab, check ‘This server requires a secure connection’ below ‘Incoming mail (IMAP)’, note that the port number changes to 993, and Press the ‘Apply’ button followed by’OK’.

 

12.
In the ‘internet accounts’ dialogue highlight the new account and Press the ‘Set as default’ button.

 

13.
In the ‘internet accounts’ dialogue highlight the old account and Press the ‘Remove’ button.

Click the ‘close’ button on the ‘Internet accounts’ dialogue.

When asked whether you would like to download folders from the server click ‘YES’.

 

14.
Once downloaded you can select to show/hide the folders as required and then click the ‘OK’ button.


The new folders will now appear, note that unlike POP access these folders relate directly to what is currently stored on the mail server.

Using Microsoft Outlook Express 6 – switching from POP3 to IMAPS.

To migrate from using POP to IMAPS email collection you will need to remove your current POP account configuration and replace it with a new IMAPS account. The email that has already been downloaded will remain within your existing personal folders located on your computer.

1.
Open outlook express and from the ‘tools’ menu choose ‘accounts’.

 

2.
In ‘Internet Accounts’ dialogue box, select the ‘mail’ tab, Highlight your existing POP3 account and press the ‘Properties’ button.

 

3.
Select the ‘Servers’ tab and check that both the incoming and outgoing mail servers are set to ‘mail.lumison.net’, if not you will need to note the server settings before proceeding, and then press the’Cancel’ button.

 

4.
In ‘Internet Accounts’ dialogue box press the ‘Add’ button and select ‘Mail’.

 

5.
Enter your display name and press the ‘Next’ button.

 

6.
Enter your email address and press the ‘Next’ button.

 

7.
Select ‘IMAP’ for the incoming server type, enter ‘mail.lumison.net’ as both the incoming and outgoing server, then press the ‘Next’ button.
Note that ‘mail.lumison.net’ will only work if you are connected directly to the Pulsant network. Your current outgoing server settings were noted earlier and you should use those settings if you do not connect directly to us.

 

8.
Enter your mailbox account ‘username’ and ‘password’ then press the ‘Next’ button.

 

9.
Press the ‘Finish’ button.

 

10.
In the ‘internet accounts’ dialogue highlight the new account and Press the ‘Properties’ button.

 

11.
Select the ‘advanced’ tab, check ‘This server requires a secure connection’ below ‘Incoming mail (IMAP)’, note that the port number changes to 993, and Press the ‘Apply’ button followed by’OK’.

 

12.
In the ‘internet accounts’ dialogue highlight the new account and Press the ‘Set as default’ button.

 

13.
In the ‘internet accounts’ dialogue highlight the old account and Press the ‘Remove’ button.

14.
Click the ‘close’ button on the ‘Internet accounts’ dialogue.

 

15.

When asked whether you would like to download folders from the server click ‘YES’.

16.
Once downloaded you can select to show/hide the folders as required and then click the ‘OK’ button.

17.
The new folders will now appear, note that unlike POP access these folders relate directly to what is currently stored on the mail server.

Using Microsoft Outlook 2013 – configured for IMAP

To configureOutlook 20013 to collect your email using IMAP you will need to complete the following steps.

 

On Outlook 2013 when launching for the first time the automatic account wizard shouldlaunch.
If this does not launch you can start the new account setup wizard by selecting file from the top left and then selecting the add account button as shown below.

 

 

 

 

Once this has been selected you should see the new account wizard, from this box select the small radial button in the bottom left corner marked Manual setup or additional server types and then select next.

 

 

 

Within the next window you will see a list of choices, on this screen select the radial box for POP or IMAP and select next.

 

 

On the next screen is the server settings for the IMAP email service. This is where we will enter the settings that are needed to recieve mail via IMAP. Enter your Name and email address  and then in the incoming and outgoing server boxes enter mail.lumison.co.uk In the username box enter your username and passwor. You can also select how long you would like mail to be kept offline the default is set to ALL.

It is important to note that in order for these details to work you need to be using them on a pulsant connection. If you want to collect your email via IMAP and use a connection not supplied by Pulsant please follow the additonal steps listed here 

OL13MS

 

 

 

Once you have inserted all the settings click on the More Settings button on the bottom right and then click the tab at the top titled Advanced. Within here change the incoming server port to 993. On the line below where it offers theencryption type change this to SSL by selecting this from the drop down.

 

Now that all settings are complete click the OK button and then select next to test the settings.Once all the tests have passed you wil be presented with a congratulations box and will have succesfully setup your mailbox for IMAP on outlook 2013.

Using Mac Mail (OS X) – configured for POP3.

Start Mail and click the icon between Window and Help and select ‘Create new mail account’.

mail 1

In the resulting box choose ‘POP’.

mail 2

Type in any name you want for this account.

mail 3

Type in the username for your Lumison POPbox account.

mail 4

Type in the password for your POPbox account.

mail 5

Type in your email address.

mail 6

Type in your name as you would like it to appear in people’s inboxes when you send them an email.

mail 7

Type‘mail.lumison.net’ as your incoming mail server.

mail 8

Choose a deletion option. Important – if you choose to ‘Always leave them on the server’  then your mailbox will eventually reach its  quota and you will need to log into webmail to clear out the account from time to time. Note that if the account reaches its quota then any new emails to you will be bounced back to the sender.

mail 9

You should now get a message to tell you that the account has successfully been created. Important – if you are using an internet connection that is not provided by Lumison then you will need to complete the following stage:

Click the ‘Mail’ menu option at the top of the screen and select ‘Preferences…’.

mail 10

On the ‘Accounts’ tab click the ‘Server Settings…’ button at the bottom.

mail 11

Under ‘Outgoing Mail Server’ type the name of your SMTP server as provided by your own ISP. If you do not know what this should be then you will need to contact your internet service provider and ask them. Note – if you are not using a Lumison internet connection and would still like to use a Lumison outgoing mail server please see this article on how to do this.

mail 12

Click ‘OK’ and then send a test email to yourself.

Using Mozilla Thunderbird – configured for IMAPS.

Open Thunderbird and from the ‘tools’ menu choose ‘account settings’.

In the ‘Account settings’ dialogue click the ‘Add account’ button to open the new account wizard.

In the ‘New account setup’ dialogue check ‘email account’ and press the ‘Next’ button.

 

In the ‘Identity’ dialogue enter your ‘name’ and ‘email address’ then press the ‘Next’ button.

 

In the ‘Server information’ dialogue check ‘IMAP’, Enter ‘mail.lumison.net’ as the incoming server and press the ‘Next’ button.

 

In the ‘Usernames’ dialogue enter your ‘username’ and press the ‘Next’ button.

 

In the ‘Account name’ dialogue enter a name to identify the account and press the ‘Next’ button.

 

You will be presented with a summary of the account settings, press the ‘Finish’ button.
In the ‘Account settings’ dialogue select ‘server settings’, check the ‘SSL’ option under ‘security settings’, note that the port changes to 993 and press the ‘OK’ button.

.

.
In the ‘Account settings’ dialogue select ‘outgoing server’, highlight the default server and press the ‘Edit’ button.
In the ‘SMTP settings’ dialogue enter ‘mail.lumison.net’ as the server name and press the ‘OK’ button.
Note that ‘mail.lumison.net’ will only work if you are connected directly to the Lumison network. If you normally connect to us but are travelling you can use authenticated SMTP otherwise please contact your ISP for their SMTP server details..

.
In the account settings dialogue press the ‘OK’ button.
You will notice that the new account folders have been created so now press the ‘get mail’ button and enter your password when requested, note that you can use the password manager to store the password if you wish.


The imap folders will now download from the server. Note that this is a copy of what is stored on the server, unlike pop which downloads and deletes the mail.

Using Microsoft Outlook 2007 – switching from POP3 to IMAPS configuration.

To migrate from using POP to IMAPS email collection you will need to remove your current POP account configuration and replace it with a new IMAPS account. The email that has already been downloaded will remain within your existing personal folders located on your computer.

1.
Open Outlook 2007 and from the ‘tools’ menu choose ‘Account settings’.

 

2.

In the ‘Internet E-mail settings’ dialogue box check that both the incoming and outgoing mail servers are set to ‘mail.lumison.net’, if not you will need to note the server settings before proceeding, and then press the’Cancel’ button.

 

3.

In the ‘Account settings’ dialogue box select the ‘E-mail’ tab and click the ‘New’ option.

 

4.

In the ‘Auto account setup’ dialogue box check ‘Manually configure server settings’ and then press the ‘Next’ button.

 

5.

In the ‘Choose E-mail service’ dialogue box check ‘Internet E-mail’ and then press the ‘Next’ button.

 

6.

In the ‘Internet E-mail settings’ dialogue box enter your name and email address, Select ‘IMAP’ for the account type, enter ‘mail.lumison.net’ as both the incoming and outgoing server, enter your account username/password and then press the ‘More settings’ button.
Note that ‘mail.lumison.net’ will only work if you are connected directly to the Lumison network. Your current outgoing server settings were noted earlier and you should use those settings if you do not connect directly to us.

 

7.

In the ‘More settings’ dialogue box select the ‘Advanced’ tab, change the encrytion type to ‘SSL’ for the incoming server (IMAP), note that the port number changes to 993, then press the ‘OK’ button.

 

8.
In the ‘Internet E-mail settings’ dialogue box press the ‘Test account settings’ button, ensure that both send / receive pass and then press the ‘close’ button. NOTE – If either of the tests fail you will need to retrace your steps to find the error.
Once the tests have passed press the ‘Next’ button.

 

9.

You will be advised that account setup is complete, press the ‘Finish’ button

.

 

10.
You will now see the new IMAP folder appearing in the ‘mail folders’ window. Note that unlike POP access these folders relate directly to what is currently stored on the mail server.

 

11.
In the ‘Account settings’ dialogue box highlight your new IMAP account and click the ‘Set as default’ option.

 

12.
In the ‘Account settings’ dialogue box highlight your old POP3 account and click the ‘Remove’ option.

 

13.
In the ‘Account settings’ dialogue box press the ‘Close’ button.

.

Using Microsoft Outlook 2003 – configured for POP3.

Start up Outlook. Click the ‘Tools’ menu item at the top of the screen and select ‘Email Accounts…’.

O2k3 1

Ensure that the ‘Add a new email account’ radio button is selected and click ‘Next’.

O2k3 2

On the next screen click the ‘POP3′ radio button and click‘Next’.

O2k3 3

On the next screen you need to input quite a lot of information. Start on the left-hand side under ‘User Information’ by typing your name as you would like it to appear in people’s inboxes when you send them an email.

Then enter your email address below this.

Under ‘Logon Information’ type the username of your Lumison POPbox account and then the password beneath this. You can choose to select the ‘Remember password’option or not. If you do not tick this box you will be prompted for the assword every time you logon to check your email (this may be an inconvenience but is more secure). Do not tick the box for ‘Secure Password Authentication’.

Under ‘Server Information’ the Incoming mail server (POP3) should be set to ‘mail.lumison.net’. If you are using a Lumison internet connection then your outgoing server (SMTP) should also be set to ‘mail.lumison.net’. If you are notusing a Lumison internet connection you should use your own ISP’s outgoing mail server(SMTP). For example if your internet is provided by BT then you should contact them and find out what you need to type in the outgoing mail server field. If you are not using a Lumison internet connection and would still like to use a Lumison SMTP server please see this article on how to do this.

For the purposes of this demonstration assume that you are on a internet connection provided by Lumison.

O2k3 4

Click the ‘Test Account Settings’ button to verify you have entered the required information correctly. You should see something like the following:

O2k3 5

Click ‘Nexr’ and then ‘Finish’. That’s the account added to your Outlook now.

If you need to change or check any settings at a later stage you can go to the ‘Tools’ menu item as before and select ‘Email accounts’ and then ‘View or change existing email accounts’. On the following screen highlight ‘mail.lumison.net’ and click the ‘Change’ button on the right-hand side.

O2k3 6

This will take you back to the ‘Internet E-mail Settings’ screen from before. You can also edit further settings by clicking on the ‘More Settings…’ button.

O2k3 7

Here you can edit settings such as ‘Reply-to’ email address, outgoing mail server, SSL and more. You can find articles on using these settings elsewhere in this knwoledge base.

Using Microsoft Outlook 2007 – configured for POP3.

Start Outlook and click on the ‘Tools’ menu option at the top of the screen. Choose ‘Account settings…’.

O2K7 1

On the ‘Email’ tab click ‘New…’.

O2K7 2

Make sure that the ‘Internet E-mail’ radio button is selected and click ‘Next’.

O2K7 4

At the bottom of the next screen tick the box for ‘Manually configure server settings or additional server types’.

O2K7 3

Click ‘Next’ and on the following screen you will need to enter all the account settings. Under ‘User Information’ type your name as you want it to appear on emails in people’s inboxes when they receive an email from you. Underneath this type your email address.

Under ‘Server Information’ make sure that POP3 is selected and type mail.lumison.net as your incoming mail server. If you are using a Lumison internet connection then your outgoing server (SMTP) should also be set to mail.lumison.net. If you are not using a Pulsant internet connection you should use your own ISP’s outgoing mail server(SMTP). For example if your internet is provided by BT then you should contact them and find out what you need to type in the outgoing mail server field. If you are not using a Lumison internet connection and would still like to use a Lumison SMTP server please see this article on how to do this.

Under ‘Logon Information’ type the username of your Lumison POPbox and then the password. You can choose whether to tick the ‘Remember password’ option. Ticking this is more convenient but less secure. Do not tick the box for ‘Secure Password Authentication’.

Once you have done all this click the ‘Test Account Settings’ button on the right-hand side.

O2K7 5

If you have entered all the details correctly you should now see the following screen.

O2K7 6

That’s the account created in your Outlook now. If you require to change any of the settings at a later date you can do so by clicking the ‘Tools’ menu option and then ‘Account settings’ and then clicking the ‘Change…’ button.

O2K7 7

You can further configure the account by clicking on the ‘More Settings…’ button in the bottom right.

O2K7 8

Using Mozilla Thunderbird – switching from POP3 to IMAPS.

To migrate from using POP to IMAPS email collection we recommend that you disable your current POP account configuration and add a new IMAPS account. If your existing account uses global storage, so that mail is stored in the local folders, it should be safe to later remove the POP3 account but as thunderbird can also store mail in a destinct folder we recommend leaving it disabled unless you are sure that you are not going to lose mail. If in doubt back up your existsing mail before proceeding.

1.Open Thunderbird and from the ‘tools’ menu choose ‘account settings’.

2.In the ‘Account settings’ dialogue select ‘server settings’ for your existing POP3 account, uncheck the ‘Check for new messages at startup’, ‘Check for new messages every’ and ‘Automatically download new messages’ checkboxes

.

 

3.In the ‘Account settings’ dialogue click the ‘Add account’ button to open the new account wizard.

4.In the ‘New account setup’ dialogue check ‘email account’ and press the ‘Next’ button.

 

5.In the ‘Identity’ dialogue enter your ‘name’ and ‘email address’ then press the ‘Next’ button.

 

6.In the ‘Server information’ dialogue check ‘IMAP’, Enter ‘mail.lumison.net’ as the incoming server and press the ‘Next’ button.


7.In the ‘Usernames’ dialogue enter your ‘username’ and press the ‘Next’ button.


8.In the ‘Account name’ dialogue enter a name to identify the account and press the ‘Next’ button.


9.You will be presented with a summary of the account settings, press the ‘Finish’ button.
10.In the ‘Account settings’ dialogue select ‘server settings’, check the ‘SSL’ option under ‘security settings’, note that the port changes to 993 and press the ‘OK’ button.
11.In the ‘Account settings’ dialogue select your new IMAPS account, press the ‘Set as default’ button followed by the ‘OK’ button.
12.You will notice that the new account folders have been created so now press the ‘get mail’ button and enter your password when requested, note that you can use the password manager to store the password if you wish.


13.The imap folders will now download from the server. Note that this is a copy of what is stored on the server, unlike pop which downloads and deletes the mail.

Using Mac Mail (OS X ) – configured for IMAPS

If you already have Mac Mail configured for a Lumison POP account you will need to create a separate (new) account for IMAP. If you want to keep your old mails in your Mac Mail keep the POP account configuration and add a new account configured for IMAPS.

1. Open Mail and from the ‘Mail’ menu select ‘Preferences’.

macmailimap_1

2. Choose the ‘Accounts’ tab and click the + button at the bottom left of the screen.

macmailimap_2

3. On the resulting screen choose IMAP as the account type, type any name for the account description, type your full name and email address.

macmailimap_3

4. On the next screen type the incoming mail server as ‘mail.lumison.net‘and enter the username and password for your Lumison email account.

macmailimap_4

5. If you are using a Lumison internet connection then you can use ‘mail.lumison.net‘ as the outgoing mail server. If you are not using a Pulsant internet connection then you will need to use the SMTP server of your own ISP. If you are using smtp-auth.lumison.net as your outgoing server then you will need to tick the box for ‘Use Authentication’ and enter your mail account username and password.

macmailimap_5

6. You will then be presented with a summary screen. Make a note of whether SSL‘ is set to ‘On‘ for the incoming mail server on this screen if not see below for instructions on turning this option on.

macmailimap_6

7. If SSL was not turned on then once you have set up the account got back to the ‘Accounts’ screen, click on the ‘Advanced’ tab and tick the box for ‘SSL’. Make sure that port 993 is selected and authentication is set to ‘Password’.

macmailimap_7

8. Finally, to synchronize your Mac Mail account with the server choose the ‘Synchronize‘ option under the ‘Mailbox’ menu.

macmailimap_8

Using Microsoft Outlook 2007 – configured for IMAPS.

To configure Outlook 2007 to collect your email, using IMAPS, you will need to complete the following steps.

 

  1. Open Outlook 2007 and from the ‘tools’ menu choose ‘Account settings’.

 

  1. In the ‘Account settings’ dialogue box select the ‘E-mail’ tab and click the ‘New’ option.
  2. In the ‘Auto account setup’ dialogue box check ‘Manually configure server settings’ and then press the ‘Next’ button.
    NOTE – If you already have an account configured you will see another dialogue box first, simply check ‘Microsoft exchange, POP3, IMAP or HTTP’ and press the ‘NEXT’ button.
  3. In the ‘Choose E-mail service’ dialogue box check ‘Internet E-mail’ and then press the ‘Next’ button.
  4. In the ‘Internet E-mail settings’ dialogue box enter your name and email address, Select ‘IMAP’ for the account type, enter ‘mail.lumison.net’ as both the incoming and outgoing server, enter your account username/password and then press the ‘More settings’ button.
    Note that ‘mail.lumison.net’ will only work if you are connected directly to the Lumison network. If you normally connect to us but are travelling you can use authenticated SMTP otherwise please contact your ISP for their SMTP server details.
  5. In the ‘More settings’ dialogue box select the ‘Advanced’ tab, change the encrytion type to ‘SSL’ for the incoming server (IMAP), note that the port number changes to 993, then press the ‘OK’ button.
  6. In the ‘Internet E-mail settings’ dialogue box press the ‘Test account settings’ button, ensure that both send / receive pass and then press the ‘close’ button. NOTE – If either of the tests fail you will need to retrace your steps to find the error.
  7. Once the tests have passed press the ‘Next’ button.
  8. You will be advised that account setup is complete, press the ‘Finish’ button.
  9. In the ‘Account settings’ dialogue box press the ‘Close’ button.
  10. You will now see the new IMAP folder appearing in the ‘mail folders’ window. Note that unlike POP access these folders relate directly to what is currently stored on the mail server.

Using Mac Mail (OS X ) – configured for IMAPS

If you already have Mac Mail configured for a Pulsant POP account you will need to create a separate (new) account for IMAP. If you want to keep your old mails in your Mac Mail keep the POP account configuration and add a new account configured for IMAPS.

1. Open Mail and from the ‘Mail’ menu select ‘Preferences’.

macmailimap_1

2. Choose the ‘Accounts’ tab and click the + button at the bottom left of the screen.

macmailimap_2

3. On the resulting screen choose IMAP as the account type, type any name for the account description, type your full name and email address.

macmailimap_3

4. On the next screen type the incoming mail server as ‘mail.lumison.net‘and enter the username and password for your Pulsant email account.

macmailimap_4

5. If you are using a Pulsant internet connection then you can use ‘mail.lumison.net‘ as the outgoing mail server. If you are not using a Lumison internet connection then you will need to use the SMTP server of your own ISP. If you are using smtp-auth.lumison.net as your outgoing server then you will need to tick the box for ‘Use Authentication’ and enter your mail account username and password.

macmailimap_5

6. You will then be presented with a summary screen. Make a note of whether SSL‘ is set to ‘On‘ for the incoming mail server on this screen if not see below for instructions on turning this option on.

macmailimap_6

7. If SSL was not turned on then once you have set up the account got back to the ‘Accounts’ screen, click on the ‘Advanced’ tab and tick the box for ‘SSL’. Make sure that port 993 is selected and authentication is set to ‘Password’.

macmailimap_7

8. Finally, to synchronize your Mac Mail account with the server choose the ‘Synchronize‘ option under the ‘Mailbox’ menu.

macmailimap_8

Using Microsoft Outlook Express 6 – configured for POP3.

1. Start up Outlook Express and click on the ‘Tools’ menu option at the top and then select ‘Accounts…’

OE6 1

Click the ‘Add’ button and then ‘Mail’.

OE6 2

A wizard will then appear. On this first screen type your name as you would like it to be displayed when you send an email to someone.

OE6 3

Click ‘Next’ and on the following screen type in your email address.

OE6 4

On the next screen ensure that ‘My incoming mail is a’ POP3 is set. Incoming mail server should be set to ‘mail.lumison.net’. If you are using a Lumison internet connection then your outgoing server (SMTP) should also be set to ‘mail.lumison.net’. If you are not using a Lumison internet connection you should use your own ISP’s outgoing mail server(SMTP). For example if your internet is provided by BT then you should contact them and find out what you need to type in the outgoing mail server field. If you are not using a Pulsant internet connection and would still like to use a Pulsant SMTP server please see this article on how to do this.

For the purposes of this demonstration assume that you are on a internet connection provided by Pulsant.

OE6 5

Next enter the username of your POPbox account and below that the password. You can choose whether to tick the box marked ‘Remember password’. If you do not tick this box you will be prompted for the password every time you logon to check your email (this may be an inconvenience but is more secure). Do not tick the box for ‘Secure Password Authentication’.

OE6 6

Click ‘Next’ and then ‘Finish’. You will then be brought back to the screen with the list of your account in it. If you need to change any of the settings that you have put in at a later date you can do so by highlighting the mail.lumison.net account and clicking the ‘Properties’ button on the right hand side of that screen.

OE6 7

You can also configure advanced settings through that ‘Properties’ button as well.

To check your email at any time click the ‘Send / Receive’ button on the main Outlook Express window.

OE6 8

Using Microsoft Outlook 2007 – switching from POP3 to IMAPS configuration.

To migrate from using POP to IMAPS email collection you will need to remove your current POP account configuration and replace it with a new IMAPS account. The email that has already been downloaded will remain within your existing personal folders located on your computer.

  1. Open Outlook 2007 and from the ‘tools’ menu choose ‘Account settings’.
  2. In the ‘Account settings’ dialogue box select the ‘E-mail’ tab, highlight your existing account and click the ‘Change’ option.
  3. In the ‘Internet E-mail settings’ dialogue box check that both the incoming and outgoing mail servers are set to ‘mail.lumison.net’, if not you will need to note the server settings before proceeding, and then press the’Cancel’ button.
  4. In the ‘Account settings’ dialogue box select the ‘E-mail’ tab and click the ‘New’ option.
  5. In the ‘Choose email service’ dialogue box check ‘Microsoft exchange, POP3, IMAP or HTTP’ and press the ‘NEXT’ button.
  6. In the ‘Auto account setup’ dialogue box check ‘Manually configure server settings’ and then press the ‘Next’ button.
  7. In the ‘Choose E-mail service’ dialogue box check ‘Internet E-mail’ and then press the ‘Next’ button.
  8. In the ‘Internet E-mail settings’ dialogue box enter your name and email address, Select ‘IMAP’ for the account type, enter ‘mail.lumison.net’ as both the incoming and outgoing server, enter your account username/password and then press the ‘More settings’ button.
    Note that ‘mail.lumison.net’ will only work if you are connected directly to the Lumison network. Your current outgoing server settings were noted earlier and you should use those settings if you do not connect directly to us.
  9. In the ‘More settings’ dialogue box select the ‘Advanced’ tab, change the encrytion type to ‘SSL’ for the incoming server (IMAP), note that the port number changes to 993, then press the ‘OK’ button.
  10. In the ‘Internet E-mail settings’ dialogue box press the ‘Test account settings’ button, ensure that both send / receive pass and then press the ‘close’ button. NOTE – If either of the tests fail you will need to retrace your steps to find the error.
  11. Once the tests have passed press the ‘Next’ button.
  12. You will be advised that account setup is complete, press the ‘Finish’ button.
  13. You will now see the new IMAP folder appearing in the ‘mail folders’ window. Note that unlike POP access these folders relate directly to what is currently stored on the mail server.
  14. In the ‘Account settings’ dialogue box highlight your new IMAP account and click the ‘Set as default’ option.
  15. In the ‘Account settings’ dialogue box highlight your old POP3 account and click the ‘Remove’ option.
  16. In the ‘Account settings’ dialogue box press the ‘Close’ button..

Using Microsoft Outlook 2007 – configured for IMAPS.

To configure Outlook 2007 to collect your email, using IMAPS, you will need to complete the following steps.

Open Outlook 2007 and from the ‘tools’ menu choose ‘Account settings’.

 

In the ‘Account settings’ dialogue box select the ‘E-mail’ tab and click the ‘New’ option.

In the ‘Auto account setup’ dialogue box check ‘Manually configure server settings’ and then press the ‘Next’ button.
NOTE – If you already have an account configured you will see another dialogue box first, simply check ‘Microsoft exchange, POP3, IMAP or HTTP’ and press the ‘NEXT’ button.

In the ‘Choose E-mail service’ dialogue box check ‘Internet E-mail’ and then press the ‘Next’ button.

 

In the ‘Internet E-mail settings’ dialogue box enter your name and email address, Select ‘IMAP’ for the account type, enter ‘mail.lumison.net’ as both the incoming and outgoing server, enter your account username/password and then press the ‘More settings’ button.
Note that ‘mail.lumison.net’ will only work if you are connected directly to the Lumison network. If you normally connect to us but are travelling you can use authenticated SMTP otherwise please contact your ISP for their SMTP server details.

 

In the ‘More settings’ dialogue box select the ‘Advanced’ tab, change the encrytion type to ‘SSL’ for the incoming server (IMAP), note that the port number changes to 993, then press the ‘OK’ button.

In the ‘Internet E-mail settings’ dialogue box press the ‘Test account settings’ button, ensure that both send / receive pass and then press the ‘close’ button. NOTE – If either of the tests fail you will need to retrace your steps to find the error.
Once the tests have passed press the ‘Next’ button.

 

You will be advised that account setup is complete, press the ‘Finish’ button.

 

 

In the ‘Account settings’ dialogue box press the ‘Close’ button.

 

You will now see the new IMAP folder appearing in the ‘mail folders’ window. Note that unlike POP access these folders relate directly to what is currently stored on the mail server.

SSL for Mozilla Thunderbird

Start Thunderbird and click on ‘Tools’ and then ‘Account settings…’.

TB SSL 1

In the left-hand pane select ‘Server Settings’ and then under ‘Security settings’ on the right-hand side select ‘SSL’ radio button. Do not tick the box for ‘Use secure authentication’. Ensure that the port number changes to ’995′.

TB SSL 2

 

SSL for Microsoft Outlook 2007

Start Outlook and click the ‘Tools’ menu option at the top of the screen and select ‘Account Settings…’.

O2K7 SSL 1

Make sure that your account is highlighted and click the ‘Change…’ button.

O2K7 SSL 2

Click the ‘More settings…’ button in the bottom right of the screen.

O2K7 SSL 3

Click the ‘Advanced’ tab and under ‘Incoming server (POP3)’ tick the box for ‘This server requires an encrypted connection (SSL)’. Ensure that the port number changes to ’995′. Click ‘OK’.

O2K7 SSL 4

This will bring you back to the ‘Account settings’ screen. Click ‘Test Account Settings…’.

O2K7 SSL 5

You should see the following:

O2K7 SSL 6

SSL for Mac Mail (OS X)

Open Mac Mail and click on the ‘Mail’ menu option at the top of the screen and choose ‘Preferences’.

mail ssl 1

On the ‘Accounts’ tab click ‘Advanced’. Tick the box marked ‘Use SSL’. Ensure that the port number changes to ’995′.

mail ssl 2

Send yourself a test email to check everything is working.

Guides for using SSL with your email client

SSL is a security protocol that encrypts internet traffic. It can be used in conjunction with your email client for Lumison POPboxes if your email content is of a sensitive nature.

 

SSL for Microsoft Outlook Express 6

Start Outlook Express and click the ‘Tools’ menu option and then select ‘Accounts’.

OE SSL 1

Click the ‘Mail’ tab and make sure that ‘mail.lumison.net’ is highlighted and then click the ‘Properties’ button on the right-hand side.

OE SSL 2

Go to the ‘Advanced’ tab and tick the box under ‘Incoming mail (POP3)’ for ‘This server requires a secure connection (SSL)’. Make sure that the port number changes to ’995′. Click ‘Apply’ to save the settings.

OE SSL 3

SSL for Microsoft Outlook 2003

Start Outlook and click the ‘Tools’ menu option at the top of the screen and select ‘Email accounts…’.

O2K3 SSL 1

Select the ‘View or change existing accounts’ radio button and click ‘Next’.

O2K3 SSL 2

Make sure that ‘mail.lumison.net’ is highlighted and click ‘Change’ on the right-hand side.

O2K3 SSL 3

Click the ‘More settings…’ button.

O2K3 SSL 4

Click the ‘Advanced’ tab and under ‘Incoming server (POP3)’ tick the box for ‘This server requires an encrypted connection (SSL)’. Ensure that the port number changes to ’995′.

O2K3 SSL 5

Click the ‘OK’ button and you will be taken back to the previous screen. Click ‘Test account settings’.

O2K3 SSL 6

You should see the following:

O2K3 SSL 7